Accessibility Statement

Access to website information

Eagles Wings Outlet LLC aims to make its website information and inquiry channels usable by people with different abilities and access needs. Accessibility concerns should be considered in content, navigation, forms, visual presentation, and the technology used to deliver them.

This statement describes the site’s intended approach and the assistance available through a business contact channel. It is not a certification of complete conformance with a technical standard or a claim that every combination of browser, device, and assistive technology has been independently tested.

Features intended to support use

• Text headings organize pages and separate major topics.
• Navigation links provide access to service information, company pages, contact options, and policies.
• Images used for company identification include text alternatives.
• Keyboard focus styling helps identify selected links and controls.
• The contact form uses labels and identifies required fields.
• Responsive page layouts allow information to reorganize at narrower widths.
• Longer policy pages include section links and a way to return to the top.

These features are part of the site’s design. Their presence does not establish that every page or interaction is free of barriers. New content and changes to shared components can affect how the website behaves.

Reading and navigating the site

You can use standard browser controls to enlarge text, zoom the page, change display settings, or navigate between links and form fields with a keyboard. The behavior of those controls depends on your browser and device.

The shared header remains visible while scrolling so major navigation is available throughout a page. Section links on longer pages are intended to position the selected content below the header. If a fixed element obscures information, report the page and the display conditions so the issue can be investigated.

We avoid using color alone as the intended way to identify required form information. If text, contrast, spacing, focus behavior, or a text alternative creates a barrier, include that detail when requesting assistance.

Help with the inquiry form

The contact form requires a name, email address, inquiry type, and message; the organization field is optional. Required fields are marked with an asterisk. Browser validation and server checks may reject incomplete or invalid information, and technical controls may limit repeated submissions.

If the form is difficult to use, you can send an inquiry directly to [email protected]. You do not need to disclose a diagnosis or provide medical records to explain an access problem.

Describe the information or task you are trying to access and the format or method that would help. Do not send passwords, identity documents, confidential client records, or other sensitive information through an initial assistance request.

Reporting an accessibility barrier

Use the subject “Accessibility Assistance” and, if practical, include:

• The page address or name of the feature involved.
• The information or task you were trying to access.
• A description of what prevented or complicated access.
• The browser, device, or assistive technology involved, if you are comfortable sharing it.
• A suitable reply method and the alternative format or assistance requested.

You may omit technical details that you do not know. A concise explanation of the barrier is useful even without a screenshot. If you provide a screenshot, remove private information first.

Assistance and review

Accessibility reports can be used to understand the barrier, identify a practical way to supply the requested information, and consider a correction. The appropriate response depends on the issue and the information needed. This statement does not establish a guaranteed response time or a promise that every requested technical modification can be completed immediately.

Where feasible, an alternative way to access relevant business information can be discussed while a technical issue is being reviewed. Assistance with access does not change the substantive terms or availability of a service.

If an earlier request remains unresolved, reply with the original page or feature and a brief description of what is still preventing access.

Provider tools and continued improvement

Browsers, email applications, hosting functions, and separately introduced provider tools can affect the experience. When a barrier appears to involve another component, identifying that component helps determine an appropriate next step. A provider’s involvement does not make a reported concern irrelevant to our own website review.

Accessibility should be considered as pages and functions change. This statement may be revised to describe updated features, assistance methods, or known limitations. The date above identifies its latest revision.

Contact for website accessibility: [email protected].

Related policies

Back to top ↑ · Legal directory